FAQ

Absolutely! After placing your order, you will receive an email with a tracking link to monitor your shipment's progress.

For domestic orders, the estimated delivery time is typically 3-7 business days, depending on your location and selected shipping method.

Please contact our customer support team as soon as possible if you need to change your shipping address. We will do our best to accommodate your request.

Once an order is submitted, we begin processing it immediately. Unfortunately, we cannot cancel or modify orders, even before receiving a tracking number. Additionally, delivery addresses cannot be changed after placing an order.

To create a new
account, click on the "Sign Up" or "Register" button on the
top right corner of the website. Fill in the required information, and you're
all set!

While creating an account is not mandatory, it is highly recommended as it allows for
a more streamlined shopping experience, order tracking, and access to exclusive offers.

Yes, you can update your email address by logging into your account and accessing the account settings page.

No, we value your privacy. Your personal information will not be shared with any third parties, as per our privacy policy

Choose "Create a User" from the "Login" option, then follow the on-screen instructions to create a password. Please click "Forgot password?" under "Returning User" if you have forgotten your password. Select "Request Verification Link" and enter the email address you used to register. To reset your password, adhere to the instructions in the password reset email. Please contact your sales representative or send an email to customerservice@minibaublekids.com if you're still having trouble logging in.

We accept various payment methods, including credit/debit cards (Visa, Mastercard, American Express), PayPal, and other secure online payment options.

Yes, we prioritize your security. Our website uses encrypted SSL technology to safeguard your payment information and ensure it remains confidential.

No, we do not impose any additional charges for using a particular payment method. All transaction fees are clearly displayed during the checkout process.

Currently, we only accept one payment method per order. You can choose the most convenient option during checkout.

We currently do not offer payment plans, but we do have periodic promotions and discounts that can help you save on your purchase.

To update your credit card information, sign into your online account and choose "Payment Methods." You will have the choice to add a new credit card or change an existing one. Please get in touch with your sales representative or our Credit team at customerservice@minibaublekids.com if you have any questions.